"First class architect with sound knowledge of the planning application process.
Doug outlined the whole process from start to finish and gave us a detailed plan around both his costings as well as what the overall project cost would be.
My wife was impressed with Doug’s ideas and incorporated a lot of his input into the final outcome. Would endorse Millbank to anyone that is looking for advice as well as needing a steer around potential builders/suppliers."
- MMc, Northumberland
"Doug was recommended to us by a friend who had worked with him previously, and after interviewing a few architects we decided to work with him on the extension and renovation of our home in High West Jesmond.
What initially attracted us to Doug was his empathetic manner, his clear understanding of our thinking and his ability to ask good questions about what we wanted to achieve with our home renovation without being overpowering or precious in any way.
He quickly understood what we wanted to achieve and how we anticipated doing it, but he also challenged our thinking in a couple of areas and delivered several creative and innovative additions to the plan that were hugely practical but also delivered a wow factor to the whole project.
It took us four or five iterations to fix on the final design and this process was aided significantly by a couple of visits to Doug’s studio to look at 3-D imaging of how the inside and the outside of our house would look. This really helped us visualise the end result and allow us to finalise a design that we were thrilled with.
After the design was finalised, Doug created full architectural plans and submitted them on our behalf with the local planning department.
The planning process went smoothly and he then drew up a full schedule of works and, at our request, helped us to select a builder.
The detailed work schedule proved to be invaluable both in comparing quotations and, ultimately, in managing the cost of the build.
Once we had selected a builder Doug suggested that we manage the build ourselves.
We liked the fact that he was very open with us about the pros and cons of having an architect manage a build and he didn’t push us strongly in any particular direction.
Because of all the preparation work Doug had done for us, we felt comfortable taking on the project management ourselves, particularly knowing that if things ever got difficult then Doug would be available to us.
The build progressed smoothly, and we are absolutely delighted with the end result, which has surpassed our initial expectations of what we could do with the space available to us.
The build also came in exactly on budget.
We wouldn’t hesitate to recommend Doug to anybody who is looking for a practical but creative architect to help them remodel their home."
- N&S house extension and alterations in Newcastle
"In 2018 Milbank Architects provided architectural design for a garden room extension to our kitchen and for a loft conversion to provide an additional bedroom and bathroom.
Milbank enabled the selection of a suitable construction company and provided close technical support, advice and liaison with the contractor throughout the programme of works. We are very happy with the completed works.
Milbank's service was very professional, friendly and effective in enabling successful completion of the programme"
- JN, house extension and loft conversion, Newcastle
"I have worked with Milbank Architects over several years as a sub-consultant [Landscape Architect] and am overly impressed by the quality of their design, their practicality, their attention to detail and their awareness of environmental issues.
In particular, they respond very well to the unique character of each site with which they are involved and maintain a holistic approach by working closely with other professionals to achieve a unified solution on some of the most challenging projects imaginable.
They are easy to work with, extremely supportive and always endeavour to get the best out of each situation for the benefit of their clients.
I am therefore delighted to recommend them as a practice with whom it is a pleasure to do business."
- Landscape architect, new build housing and environmental schemes
"We have nothing but praise for the excellent work that Milbank did on our house extension.
From the first meeting where we described our ideas to the last when our plans were finally crystallised into a perfect design, Doug and his team were attentive, understanding and (thankfully!) patient.
Our original ideas were much improved by their imagination and input, and always recognised the priority of giving us a comfortable and functional home.
Milbank also provided practical advice on the tender and construction process, including a comprehensive scope of works that ensured there were no unpleasant surprises during the construction works. They were also happy to give advice as queries arose on site even after completing their work for us".
- AL, House extensions and internal alterations, Hamsterley Mill
"Excellent service from start to finish. A friendly, professional company who listens to the customer’s needs. Would recommend."
"I have worked with Milbank Architects on a number of schemes now and I find them excellent to work with. They create some great looking properties as well as being able to produce details that work on site. A great choice, they've never let me down".
"Milbank are a great architectural practice who can do the practical as well as the creative, which is rare!
I've used Milbank Architects services on a number of schemes and have nothing but praise for their designs and their attitude towards the project.
A great team led by Doug, well done."
- GOC, Durham
"I have worked with Milbank Architects over several years as a sub-consultant (Landscape Architect) and am highly impressed by the quality of their design, their practicality, their attention to detail and their awareness of environmental issues.
In particular, they respond very well to the unique character of each site with which they are involved and maintain an holistic approach by working closely with other professionals to achieve a unified solution on some of the most challenging projects imaginable.
They are easy to work with, extremely supportive and always endeavour to get the best out of each situation for the benefit of their clients. I am therefore delighted to recommend them as a practice with whom it is a pleasure to do business."
- AS, Gateshead
"I was overly impressed with the standard of work produced by Milbank Architects.
The overall impression of Milbank Architects was professional and the drawings produced were very clear and detailed."
- JO Developer